About Us

 

Our Startup propose to solve Employment Problem & Customer Service Problem

Employment Problem solve through two process which are as follows: -

(a)  PM-WANI WIFI

(b)  Refurbished Product

(a) PM-WANI WIFI: - Prime Minister’s Wi-Fi Access Network Interface (PM-WANI) was launched by the Department of Telecommunication in December 2020. The scheme aims to enhance the proliferation of public Wi-Fi hotspots to create robust digital communications infrastructure in the country, especially in rural areas.Through better access to public hotspots, the government aims to increase employment for small and micro-entrepreneurs and provide low-cost internet to the underserved urban poor and rural households.
 The scheme encourages local shops and an establishment to provide Wi-Fi for last-mile internet delivery which does not require a license or charge a registration fee.

(b) Refurbished Product: - We are categorized refurbished products in two ways which are: -

(i) Refurbished Scraps

(ii) Import Refurbished Commercial Laptop, Desktop & Accessories

 

(i) Refurbished Scraps: -We will buy electronic waste from offices, shops, homes etc. which will be made usable like new by the following methods: -

1. Every product will be thoroughly checked

2. Our engineer will repair the product one by one

3. Repaired products will be cleaned

4. Products will be polished and packed

 

(ii) Import Refurbished Commercial Laptop, Desktop & Accessories: -We will import and sell refurbished electronics as well as import scrap parts too such as laptops, CPU, monitors, cables, keyboards, mouse, etc.

 

Comparison between Consumer Laptop & Commercial Laptop: -Commercial laptops are built to provide us optimum performance. Whereas Consumer Laptops are mainly focused on personal usages. If you are looking for a highly functional, prolonged work efficient, device-optimized system, you should go for the commercial series. At the same time if your usage of laptop is for shorter duration and for meeting personal works, you can opt for consumer series.

 

Build Quality: The one huge difference between a Commercial Model and Consumer model is in its “Build Quality”. Commercial Models comes with a higher build quality (hardware and performance) which means – buyers can use these laptops for longer duration everyday and yet it can run without many troubles for a period of 3 to 5 years easily when compared to a consumer model. During the pre-pandemic period, average time spent on laptop (consumer) used in home environment was limited to 2 to 3 hours. Post pandemic period, the usage has multiplied 3 times minimum which warrants for a laptop with good build quality. The features and specifications might look similar in both consumer and commercial model, but their built-in quality can be entirely different.

 

 Hardware Quality: While coming to the Hardware quality of the commercial series, many of them have gone through a series of Military-grade Testing. So, it can easily overcome minor drops, miss handlingsand strenuous usages. Some of the models are even Spill and dust resistant too. 40 – 60 hrs. per week strenuous usages can be undertaken by these commercial series laptops. The items purchased by business houses are mainly based on the workforce, as any small damage can affect workflow thereby adversely impacting the performance of the company. Hence, companies prefer only commercial laptops.

 

On the other hand, consumer laptops do not undergo such rigorous testing. These can withstand a 20–30-hour usage per week beyond which the life of battery gets affected. Materials that are used to create Consumer-grade are not that much durable as OEM’s have an assumption that everyone keep their personal items carefully. Consumer models are aesthetic friendly products where the material, color, look and feel, texture is the core focus. As a result, after 2-3 years, users will go for the next option based on trends.

                    

Battery Life: Commercial model can come up to 8 to 12 hrs. whereas

the consumer series can last only 3 to 4 hours.

 

Security: Commercials laptops can offer more security while compared to the consumer models. As we all know businesses will always give priority to security features. So, enterprise mainly focuses on commercial laptops. For example, some brands such as HP have different security measures in the terms of certain features such as HP Biosphere, HP Sure Start, Sure Connect, Sure Click, Sure view etc. Consumer models do have limited security features as it is meant for home use.

 

 

PARTICULARS	COMMERCIALS	CONSUMER
Build Quality	High	Normal
Performance	Better	Average
Battery	Long Life	Normal Life
Hardware	Good quality	Average Quality
Aesthetics	Average	Good
Security	High	Average
Price	Better	Price sensitive

 

Our aim is to promote self-employment in villages and cities. Our marketing executive will go from village to village for publicity, meet unemployed youth there and advise them to start their own business, in which they will get full support from the company.

 

Our company brings 2 types of self-employment opportunities: -

(i). PM-WANI Wi-Fi

(ii). Refurbished Product

 

(i). PM-WANI Wi-Fi: -TARKASHH BROTHERS PRIVATE LIMITED has taken the Public Data Office Aggregator (PDOA)& APP Provider license of PM-WANI from C-DOT which is

PDOA (PMWANI-UPE-221108-PDOA000006) & APP Provider (PMWANI-UPE-221108-APP000007)

We have received the license from C-DOT to set up Public Data Office (PDO) in all over India, so that we can create Wi-Fi zones and provide low cost broadband speed internet facility to people through online recharge. Whoever becomes a Public Data Office (PDO) will get the benefit of 80% of the recharge value of their zone.

 

(ii). Refurbished Products: -Anyone who wants to start their own startup can earn very good margin on all our refurbished products. All they have to do is open a shop in their village/city and sell refurbished products. Whose warranty / guarantee will be the responsibility of the company. All the retailers who join us will get 40% - 50% profit margin in refurbished accessories, 20% - 30% profit margin in refurbished laptops and desktops.

 

Customer Service Problem solving through following process which are as follows: -

Customer service problem solving involves identifying and resolving issues or concerns raised by customers in a prompt and satisfactory manner. Effective problem-solving skills are essential for providing excellent customer service and maintaining customer satisfaction.

 

To solve customer service problems, we are going to follow these steps:

 

Listen to the customer: Allow the customer to explain the problem fully, and listen carefully to their concerns without interrupting them. It's essential to empathize with the customer and understand their perspective.

 

Apologize and acknowledge the issue: Take responsibility for the issue, apologize for any inconvenience caused, and reassure the customer that you will work to resolve the problem.

 

Gather information: Ask questions to gather all relevant information about the problem and any steps the customer has taken to address it.

 

Offer a solution: Provide the customer with a solution that addresses their concerns, such as a refund, replacement, or repair. If you're unable to offer an immediate solution, let the customer know the next steps and timeline for resolving the issue.

 

Follow up: After the problem has been resolved, follow up with the customer to ensure their satisfaction and address any lingering concerns.

 

By following these steps, businesses can effectively solve customer service problems and build strong relationships with their customers. It's important to prioritize customer satisfaction and work to resolve any issues promptly and professionally.

The Uniqueness of our solution is described below in two categories which are: -

1.   1.  Employment Process

2.     2. Customer Service

 

1.    Employment Process:-

 

Our Uniqueness in Employment process is to develop more-and-more Self-Employment: -

By promoting self-employment, we want to give the unemployed an opportunity to employ themselves, in which our company will fully assist them, so that they will be able to open their own shop and earn well. In this process, wherever they need us help, then we will be ready to help them.

Our marketing executive will go to the villages and cities and meet the small shopkeepers there and connect them with our company and provide a better means of earning. At the same time, our executives will meet the youth there to know the trend towards their career so that we know how many people are willing to make a career in the IT field.

2.    Customer Service: - Following facilities are available for our customers –

 

Ø  We give 1-3 months warranty to our customers on Laptop/Desktop/Printer service. In which, if the service problem arises again in the middle of this time period, it is serviced free of cost. (i.e. we will not charge extra over and above what we will charge for repairing a problem during the warranty period).

 

Ø  We provide 1/12 months service warranty to the customers on second hand Laptop/Desktop/Printer. Whenever there is any problem with the Laptop/Desktop/Printer during the warranty period, we will repair the problem and give this back to the customer. So, warranty will be valid only if customer's laptop/desktop/printer is not damaged in 4 ways i.e. water, fire, physical damage, motherboard shot due to electricity fluctuation.

 

Ø  We provide 1-year replacement guarantee to our customers on second hand accessories like keyboard, mouse, adapter, power cable, VGA cable, gaming headphone, gaming keyboard mouse, CCTV camera, wireless keyboard mouse etc.

 

Ø  We also work with an annual maintenance contract such as Corporate Office, Banks, Government Officers, Institutes, and Online Exam Centers etc. The services cover in the annual maintenance contract are as follows: -

1.  1. Software issue

2. Hardware issue

3. Networking issue

Other services charge is differently charged, which do not fall into annual maintenance contract, such as data recovery, chip level services of parts. Therefore, whatever items will not be made, it will not be a part of the contract to exchange the goods that will not be an exchanged.

 

How to generate income through refurbished scraps?

We will sell which our scrap items are ready to sell after polish and packing. will sell in 3 stages which are given below:-

1. District Distributor

2. Retailer

3. Customer

1. District Distributor: -Through social media, we will discuss about the quality and benefits of our products by contacting the entire India's potential wholesaler city wise and will tell about the margin they get on the products. We will give a margin of up to 15%-30% to the wholesaler on products.

2. Retailer:- Through social media, we will discuss about the quality and benefits of our products by contacting the entire India's potential wholesaler city wise and will tell about the margin they get on the products. We will give a margin of up to 20%-50% to the wholesaler on products.

3. Customer: - Products will also be sold directly from here to consumers, on which they will be given 1-year warranty/guarantee where our profit margin will be 100%.

How to generate income through PM-Wani?

With the help of PM-Wani Yojana, we will give people a chance to earn by selling broadband data through recharge. We will provide income opportunity by 4stages: -

1.       Public Data Office Aggregator (PDOA)

2.       District Distributor

3.       Pin Code Distributor

4.       Public Data Office(PDO)

 

1.       Public Data Office Aggregator (PDOA): -Public Data Office Aggregator (PDOA) which is Tarkashh Brothers Pvt Ltd itself, which we have taken license from Saral Sanchar and this scheme is being run through C-DOT. Tarkashh Brothers Pvt Ltd has kept 10% profit of all India recharge for the company. In which the company will set up a call centre for the whole of India, a technical team will set up, which will support the PDOs, so that our productivity can be maintained by their productivity.

2.       District Distributor: -District Distributor will get benefit of 5% on every single recharge of his entire district for which he has to buy District Distributorship which is worth 2.5 Lakh + GST 18%. At the same time, they will also get a fair profit from selling each router. Therefore, if for some reason the earning of the District Distributor does not start within 3 months, then the deposited amount will be refundable.

3.       Pin Code Distributor: -Pin code distributor will get 5% profit on every single recharge of his entire pin code for which he has to buy pin code distributorship which is worth 2.5 Lakh + GST 18%. At the same time, they will also get a fair profit from selling each router. Therefore, if the pin code distributor does not start earning within 3 months due to any reason, then the deposited amount will be refundable.

4.       Public Data Office (PDO): -Public Data Office (PDO) will get 80% benefit of every recharge of their hotspot area for which they only need to get their KYC done and after getting KYC done, they will buy router and recharge people through broadband connection. After that PDO will start earning by selling internet.